Last Updated: March 21, 2026 Effective Date: March 21, 2026
This Privacy Policy describes how Vecbase Inc. ("Vecbase," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use the Vecbase platform, including our website (vecbase.com), web application (app.vecbase.com), mobile applications, APIs, and related services (collectively, the "Service").
By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Service.
The data controller responsible for your personal information is:
Vecbase Inc. Email: service@vecbase.com
We use your information for the following purposes:
When you interact with a Vecbase AI agent, your User Content is sent to third-party AI model providers (see Section 5) to generate responses. These providers process your content in real time to fulfill your requests.
We may use your User Content (including Inputs, Outputs, and usage data) to provide, maintain, and improve the Service and to develop other products and services, including training our models, unless you opt out by contacting us at service@vecbase.com.
Even if you opt out, we may still use your content when: (1) you provide feedback to us, (2) your content is flagged for Trust & Safety review, or (3) required by applicable law.
We implement appropriate technical safeguards when using data for improvement purposes, including de-identification and access controls where applicable.
AI-generated content may contain inaccuracies, biases, or errors. Vecbase does not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated output. You are solely responsible for reviewing and verifying AI outputs before relying on them.
We do not sell your personal information. We share your information only in the following circumstances:
To provide the Service, we may share your information with third-party service providers, including AI model providers, cloud infrastructure providers, payment processors, and analytics providers. These providers process data on our behalf and are bound by data processing agreements that limit their use of your data.
When you connect external services to your Vecbase agent (e.g., GitHub, Slack, Google Workspace), data is shared with those services as necessary to perform the actions you request. These integrations are initiated and authorized by you.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Vecbase, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.
We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it. We may create aggregate or de-identified data from your information; such data is not personal information and may be used for any lawful business purpose. You may request deletion of your data as described in Section 9, subject to our legal retention obligations.
We use cookies, local storage, and similar technologies to:
You can manage cookies through your browser settings. Disabling essential cookies may prevent the Service from functioning properly.
We do not use cookies for third-party advertising or cross-site tracking.
Depending on your location, you may have certain rights regarding your personal information, including the right to:
We do not sell or share your personal information for cross-context behavioral advertising.
To exercise any of these rights, please contact us at service@vecbase.com. We will respond within a reasonable timeframe as required by applicable law. We may need to verify your identity before processing your request.
You may also delete your account and associated data directly through the Service: Settings → Account → Delete Account.
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and monitoring. No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
The Service is not intended for children under the age of 18 (or the minimum age required to consent in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at service@vecbase.com.
We may update this Privacy Policy from time to time. We will notify you of material changes before they take effect and update the "Last Updated" date at the top of this page. Your continued use of the Service after the effective date of a revised Privacy Policy constitutes your acceptance of the changes.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at service@vecbase.com.
If you are located in a jurisdiction with specific data protection requirements (such as the EEA, UK, California, Brazil, or China), we will comply with applicable local laws regarding the processing and transfer of your personal information. If you have questions about how local laws apply to your use of the Service, please contact us at service@vecbase.com.